Troubleshooting

If you are having a problem with uploading music to SoundCloud, don’t panic. This section lists some common problems and how to solve them.

Confirm your SoundCloud account settings

Make sure that your provided the correct e-mail address and password when authenticating Music Creator with your SoundCloud account. If you cannot remember your username or password, you can request this information to be sent to you by going to http://soundcloud.com.

Modify your anti-virus software settings

If you use an anti-virus software program, make sure it is not blocking uploads.

If you use AVG, go to Settings and disable the Linkscanner, Resident shield, Surf Shield, and Webshield.

For Kaspersky, Avast, and all other software, try disabling the program entirely for the duration of the upload.

Check your Internet connection

Make sure your computer has an active Internet connection.

Upload disruptions can be caused by a weak or intermittent Internet connection. If possible, use a cable connection rather than Wi-Fi, especially when uploading large files. Even a short Wi-Fi connection time-out can interrupt the upload.

For more help with SoundCloud, please visit the official SoundCloud support page at http://soundcloud.com/help.

 

See:

Sharing your songs on SoundCloud

The Cakewalk SoundCloud interface

Uploading audio to SoundCloud

To share your music on Facebook and Twitter